Managed IT Services: Does Your Business
Need an MSP?

To take care of your company's technological environment, it is not strictly necessary to have several professionals within it. Got confused? So, pay attention to the possibilities offered by managed IT services.
Through them, you are not obliged to hire a large IT team in your business, as it is possible to count on a specialized outsourced company to take care of the entire Information Technology infrastructure.
Also known as MSP (Managed Service Provider), this outsourced service has several advantages.
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Want to know what they are and find out if you need to hire this type of business to improve your organization? So, follow the reading!
What are IT Managed Services?
Through managed IT services, it is possible to meet specialized demands, identify bottlenecks and focus on improving processes.
For this to happen, the contracted company monitors the entire IT infrastructure of your business, proposing solutions that will overcome problems in managing the technological environment.
Basically, the MSP performs updates and backups, promotes security actions, issues reports, monitors tools and much more. All this in real time.
It is important to highlight that managed IT services act preventively, that is, they anticipate the resolution of problems that haven't even happened yet. This is possible through the following routine:
ā€¢ Constant monitoring of the IT environment;
ā€¢ Process mapping;
ā€¢ Automation of routine tasks;
ā€¢ Suggestion of changes according to the company's needs, avoiding failures that could compromise the business.
What are the advantages of hiring managed IT services?
Hiring the services of an MSP provides several benefits for companies that are still growing and therefore lack a well-developed IT staff. Therefore, they need external help.
Below, check out the main benefits of managed IT services:
Monitoring of the sector's routine
By constantly monitoring the technological environment, managed services allow managers to be updated on the routine of the sector.
After all, by issuing reports, detailing processes and data on performance indicators, it is possible to verify if the department is achieving goals and helping the organization's growth.
With this, you can analyze if the services are in accordance with your expectations or if they should be improved.
Automation of internal processes
With the help of the MSP, the company is able to optimize internal processes through automation.
In this way, the time invested in different tasks is reduced, which increases the team's productivity.
Increased company focus
As the most bureaucratic and routine tasks are in the hands of the MSP, employees can turn to the company's focus. That's because they no longer need to deal with any maintenance or updates, for example.
The great benefit of this is that it allows the team to direct efforts towards the search for new technologies, development of new products and availability of customer support.
In addition, it is still possible to focus on internal solutions, such as ERP and financial management software, providing greater competitiveness.
Greater agility
As IT managed services allow an effective integration of technology in the organization, managers are able to act strategically to solve problems and this happens with greater agility.
After all, the MSP prevents the company from suffering bottlenecks due to a complex infrastructure.
team development
If you already have an IT team, know that MSP helps in your development. Imagine that your employees are always focused on maintenance, for example.
At what point can efforts to upgrade in the IT sector be able to return? Because they are so busy, it is difficult to keep up with the new tools and solutions that emerge and could be implemented in the organization.
As IT managed services take care of maintenance and updates for the company, your employees have more time to dedicate to training.
It is also worth remembering that more qualified professionals generate better quality in the provision of services and, therefore, greater competitiveness in the market.
Cost reduction
Lastly, we have one of the main advantages of MSP which is cost reduction. We know that, in the midst of financial instability in the country, it is important to find ways to save, right?
However, investing in technology can come at a high price, especially for small and medium-sized businesses. But do you know that managed IT services can maintain the structure at a lower cost? This is a great benefit for contractors.
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MSP also helps to reduce waste, while investments are made only if you ask for it.
Thus, by saving in this regard, it is possible to accumulate resources to make more sophisticated investments in the future, aimed at innovation and process improvement.
Another point where managed IT services help to reduce costs is the following: imagine that your company acts reactively and not proactively. So, think about what you spend the most: avoiding a problem or needing to fix it?
Generally, the second situation needs more resources, doesn't it? Therefore, by hiring the MSP, which works on the prevention of failures, you can reduce costs, which is highly beneficial for your company's financial health.
When to hire MSP?
As you can see, MSP is highly beneficial, but is it really necessary in your organization?
To answer this question, it is necessary to reflect on some points. The first one is about the current situation of the IT sector in the company. Is it being effective? Can you satisfy customers? Need improvements that your team can't handle?
Remember that a poorly managed IT infrastructure has a direct impact on the quality of your services. Therefore, verifying the sector's performance is essential.
Another important question is to assess whether you are spending a lot of unnecessary money on failures generated in the technological environment. As we said, this can directly affect the company's budget.
Finally, we consider it important that you check whether your organization works reactively or proactively. If this is the first option, having professional help to change this situation is essential.
After all, a company specialized in preventing problems not only helps your business in general, but also teaches managers and employees the need to act preventively, definitely changing this aspect of the organizational culture and generating greater customer satisfaction.